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Service & Support for Broken Slotmachines
 
Francesco's Game World has a staff of five full time Certified Gaming Machine Technicians who rigorously inspect each machine we purchase from the casinos.

Each of our technicians have advanced skills working on all the IGT ( International Gaming Technology ) S-Plus reel slot machines, IGT PE Plus Video Poker Machines, IGT Game Kings, IGT Vision games, IGT S 2000 games, Bally reel slots, Bally Game Makers, William's 450 reel slot machines and William's 550 video slot machines.

We also have a re-conditioning program in which two technicians work together to double check each other to avoid problems. Your used slot machine will work just like a new machine.

All electronic and mechanical components, right down to the light bulbs and glass, are checked out to insure that the slot machine you purchase will provide you with hours of entertainment.

Ask our competitors if they replace worn out reel strips, pay off glass panels, hopper motors, hopper plates, hopper knives, coin decoders, door optics, bill acceptor belts, bands and gears and much more.

We will make your retired casino slot machine play just a well as it did the day it arrived at the casino.

We also refurbish each used slot machine just the same as we do to the slot machines we send back to your favorite casino.

When it comes to home slot machines, our motto is "bringing the casino home."

With over 10,000 IGT, Bally, and William's parts and 20 years of experience, you can rely on us to assist you should you experience any difficulties.

Before or after the sale, our service department will be available from 9 AM to 5 PM (EST) weekdays for your convenience
 
Slotmachine Error Codes

Trouble Shooting Guide for Slot Machines
Error Codes and Descriptions
Do you have an IGT S+ slot machine with an error code that you can not clear? We can help you clear error codes. We have helped customers from all across the USA and Canada clear their error codes.

Many times when the display on the door indicates an error condition, open and close the door to reset the game and clear the error. Open the main door which clears the current game information and a "0" appears in the Coins Played window. Closing the door resets the game and the reels will spin and stop in their last valid position. The error code should clear and the digital display returns to normal game play. If the problem still exists or quickly reoccurs, use the information below to correct the problem.

Error Code Error Description Most Common Repair (if these do not work, contact us)
12 Battery Voltage has dropped below 2.9 V
Replace ASAP due to possible RAM (memory) corruption. Turn power off - Turn power on
Open / close door to clear
Replace 3.6 V Lithium battery on CPU board
21 Coin In Error Verify that comparitor is seated in all four acceptor clips
Verify that acceptor does not have coin(s) jammed
Verify that the coin optics is not blocked (below comparitor)
Ensure toggle power switch in activated (if installed)
3100 Coin Out Tilt (Hopper) Check for and clear any jammed coins in the coin out channel.
Verify that coins are not jammed behind hopper knife
Check the coin out optic sensor for blockage or dirty surface
Replace hopper coin out optic
3200 Extra Coin Out (Hopper) Verify that the hopper motor brake functions
Check the coin wiper/ knife for jams - Adjust if necessary
3300 Hopper Empty This is the most common error that new slot machine owners will have because the cash out button was pushed and the number of coins in the hopper is less than the total credits to be paid out. Open the main door and check the hopper for coin level (your hopper will not dispense all of the coins), refill and close the main door. You may have to do this several times for all of the credits to be paid out.
41 Reel #1 Tilt Designated reel is misaligned or malfunctioning.
Verify reel is not unplugged.
Switch connectors from one reel to another, determine if error follows change of connectors. Try replacing reel assembly or optics if error stays with bad reel.
Clear Ram
42 Reel #2 Tilt
43 Reel #3 Tilt
44 Reel #4 Tilt
45 Reel #5 Tilt
49 Reel Mechanism Disconnected Verify reels are not unplugged

During the process of clearing error codes, you may encounter multiple 6x series errors. Just follow the information below in the "Most Common Repair" column which matches the error code on the door display.


61 CMOS RAM Error Bad (or cleared) CMOS RAM data
Press test button 3 seconds
Error code 61-1 should now be displayed
Follow 61-1
61-1 Game Data Reset Close door - turn and release reset key once
62 Bad Game EPROM Check circuit board - replace Game EPROM
62-1 Data EPROM Error Check circuit board - replace Reel EPROM
65-0 Bad EPROM Device Press self test switch for 3 seconds
If error will not clear replace EPROM
65-1 Bad EPROM Data Processor could not read or write to the named chip
Press test button for 3 seconds
Error code clears from display - Close door
65-2 Game Type Mismatch
65-3 EPROM / Game Data Changed Close door - turn reset key
Error Code 65-1 or 65-2 appears in display
Follow 65-1 or 65-2
66 Game EPROM Changed Turn power off - Turn power on
67 Data EPROM Changed
68 Invalid Data EPROM Change to valid Data EPROM

We understand having a slot machine not functioning correctly is very frustrating. We are available by phone to assist you with trouble shooting and repairs. By calling, we are able to better communicate with you while you are at your machine and is the quickest way to trouble shoot your slot machine.
 
 
CHERRY MASTERS
 
We are the largest mid-west manufacture of both counter top and upright cherry master game machines. These are also called 8 liner machines. Our cabinets are the finest quality on the market. We use a premium grade of high density wood, not cheap particle board and Wilson Art Laminate which is very durable and scratch resistant. We even laminate the inside to prevent termite problems.. We only use brass and stainless hex screws and no staples as our competitor does.. We make a premium grade machine and you will pay more for ours, but our machines will out last any competitor machine.

Our computer boards can be set by the operator from 35 % to 95 % just by changing the dip switches on the board. We will provide the dip switch combinations with every sale.

NOTICE TO POTENTIAL BUYERS
If you are just looking for the cheapest machine, STOP RIGHT HERE and call one of our competitors. You can even call me and I will give you their name and number.

We use only new Well Gardner video monitors, no rebuilt or re furbished monitors, no re built bill validators. We do not use any re built parts. We use hex nut screws and we do not use staples. Our units are the best quality you can purchase. You will pay $ 500.00 more for our units, but if you purchase one of our competitors re built models and it go out for even one day, you lost revenue and customers.

LAMINATE


As stated above, to comply with most State Health Department regulation, if these machines are used in or around an establishment that has a food license, these machines are double laminated, which means that the inside is laminated too. Our machines are the only machines which meet these requirements.



POWER SUPPLY
We also use a power supply unit that costs over $ 150.00 which is made by Pacific Industries manufactured in the USA. We do not put in any overseas cheap $ 20.00 power supply units as our competitors do. Remember these machines are usually left on for hours, if not weeks and months and do not cheat yourself with a cheap power supply or you will be buying new monitors every few months. Our new 2002 power supply which we had exclusively made for our application has a built in fan to dissipate heat.

GAME BOARDS
You will get a cherry master game board worth $ 100.00 with either machine. If you desire an upgraded board, such as fruit bonus 96, you can deduct $ 100.00 from the cost of other optional boards. Prices for these boards are listed below and you will receive a $ 100.00 credit towards the board you choose. We also provide a dip switch guide to set your percentages, bonus games, pay outs, sound, and many more game functions. A complete list of game boards are attached below. Call for prices.

POKER BOARDS
We also have one game poker board for $ 100.00 that run on the existing buttons. We also have a Poker Mania board which has ten games. This board is $ 495.00 and you will need a ten button panel and SMS harness ( $ 75.00 ) to run this ten button game. The tenth button on the front panel will change the game menu.. At present poker boards will only fit on up right models and not in the counter top unit. Also poker boards are very expensive at this times and range from $ 400.00 to $ 600.00 per board. We are presently seek additional board suppliers however there is only one in the USA at this time.

MULTI-GAME POKER MANIA


The following games are on the Multi Game Poker Game Board ( $495.00 ) : Super Draw, Top Draw, Riverboat, High Speed Bonus, Jackpot bonus, Hi-Lo, Philly 5 Card, 10,000 Fun.



CREDIT RE SET SWITCH
These machines work on credits that are displayed on the monitor. If you wish to delete the credits there is a re set switch on the front panel on the upright model and a rear re set button on the rear of counter top models.

REMOTE CONTROL RE SET CONTROL
We have available remote controller, similar to a garage door opener, that will re set the machine from behind a booth or counter without having to physically press the re set switch on the machine. These remote control switches complete with wiring cost $ 150.00.

METERS


Each machine was coin in ( bill pulse ) and coin out meters. There are also two re set meter switches.

TICKET DISPENSER

A ticket dispenser is optional for $ 52.00 per machine. We use a Deltronic ticket dispensers. They will also have a 7 th button to dispense tickets at what every ratio to credits you choose.

TICKET PRINTERS
Ticket printers are also available for $ 102.00. This includes the PIFD board ( Periferal Inter – Face Device ) which will clear the credits from your computer board after the customer prints a ticket. The ticket printer is the best method because the customer gets the full amount of his or her winnings, unlike a ticket dispenser that only gives tickets for whole amounts. Ticket printers use any roll paper obtainable at any local office supply stores.

We can also place the ticket printer inside all upright cherrymasters.

We can also pre-program the printer to print your store name at the top of the ticket header.

We also will supply you with software and a UBS connector so you can program your ticket printer with your company name, location and phone number.

MASTER PRINTER / LINKED SYSTEM / PC COMPUTER


We have available a system that saves buying a printer for each machine if you have multiple machines. The system has one PC computer linked to up to 15 machines and a central printer that prints tickets with the number of the machine it came from. The customer must then come up to the counter and pick up their ticket once they pressed check out on the machine. This system costs $ 102.00 for the initial printer, $ 10.00 for a wiring harness and $ 24.00 for a hook up harness for each machine. The master PC is optional but available for $ 90.00 and is recommended.



CREDIT CONSOLE



We also have a master control console that eliminates the need for a bill acceptor. Your customer comes up to the front office, pays a certain amount of money to the clerk, and the clerk puts that amount of money on the machine. When the player is finished, they can press for a ticket and bring the ticket to the office to redeem for cash or prizes. There is an option for the clerk to print the ticket also. There is also a lock on the unit so unauthorized people can not add credits. This console costs $ 50.00 plus cable.



BILL VALIDATORS
Counter top units use a HSV 300 bill acceptor and the Upright unit uses a SLEC 01 bill acceptor manufactured by Astrosystems. Stacker units are available also. Mars bill validators are 200.00 more. We also make to order slant top or sit down cherry masters. They are $ 50.00 more due to the stacker bill box needed. All our bill acceptors will accept both new and old bills.

OPTION COIN DROP / COIN HEAD


A optional coin entry head and coin comparitor ( quarter ) is available. This system is 50.00 extra. Example : if you drop four quarters, you would have a 1.00 credit and if your machines is set on 10 credits for $ 1.00, you would have ten credits. There is no coin hopper but only a coin drop if a wrong or bad coin is rejected.



ACCESS DOOR / LOCKS / KEYS


All upright models have a lock for the top video compartment to access the monitor and front glass. There is also a middle access door for the bill validator , meters , power supply and game board. There is a lower cabinet access door to obtain the currency. All three access compartment doors have matching keys.



POKER BOARDS



Eight game multi-game poker board will work on either the counter top or upright cabinet. The price of this board is $ 200.00.



The games on this board are listed below :



High Speed, 19 K Fun Poker, Riverboat Poker, Jackpot Bonus Poker, High Low Poker, Philly 5 Card Poker, Top Draw Poker, Super Dray Poker.



Note : This board has 8 games, however there is a switch on the board to change from one game to another, the player can not make this switch, only the operate can do this by opening the main door.





SKILL STOP CHERRY MASTERS
FLORIDA CHERRY MASTERS.

At present these skill stop machines are only $ 100.00 more than the regular cherry master because of three extra skill stop buttons and wire harnesses.

Skill stop game boards are priced around $ 100.00 and you can not use a regular cherry master board in these machines.

LOCK N ROLL GAME BOARDS


We also have what are called lock n roll boards. If reel number one and reel number are a match, you can press the button under that reel and hold those two positions. Then you can spin just the third reel and thy to get all three to match. These boards are about $ 100.0 more that the regular boards.



CABINET SIZE / MONITOR SIZE / TYPE / PRICES
COUNTER TOP VIDEO SLOT / $ 1000.00

not available in LCD monitor

Wells Gardner crt 13 inch monitor

For cherry master video slot games only

Cherry master game boards ( girl stripping ) $ 100.00

Fruit bonus 96 ( one game ) $ 300.00

Fruit bonus 2000 ( two games ) $ 400.00

side mount ticket dispenser available

ticket printer not available on counter top units

COUNTER TOP VIDEO POKER / $ 1400.00

Prices for counter top units

Wells Gardner 13 inch monitor

with video poker ten button panel

five hold / five discard

poker mania game board extra / $ 400.00

poker / multi 8 game board / $ 500.00

side mount ticket dispenser available

ticket printer not available on counter top units

UPRIGHT UNITS / VIDEO SLOT W / CRT MONITOR $ 1500.00

UPRIGHT UNITS / VIDEO SLOT W / LCD MONITOR $ 1700.00

( NARROW CABINET AVAILABLE ON LCD UNITS )

Wells Gardner 19 inch crt or lcd monitor

with cherry master 6 button panel

high / low buttons

cherry master video slot games only

Cherry master game board $ 100.00 ( girl stripping )

Fruit bonus 96 ( one game ) $ 300.00

Fruit bonus 2000 ( two games ( $ 400.00 )

UPRIGHT UNITS / VIDEO POKER / LCD MONITOR $ 1600.00

UPRIGJT UNITS / VIDEO POKER / LCD MONITOR $ 1800.00

Wells Gardner 19 inch monitor

with video poker ten button panel

five hold / five discard

game board extra / $ 400.00 poker mania

SLANT TOP UNITS / $ 1650.00 ( ALSO CALLED SIT DOWN MACHINES )

Wells Gardner 19 inch monitor

Can be made to play either video slot or video poker

POT O GOLD MULTI GAME UNITS

Wells Gardner or Ceronix color touch screen 19 inch LCD Monitor

12 Games : four 8 line games, 2 black jacks, 2 kenos, 4 poker games.

Internal accounting system on screen

Progressive set up available

ability to set percentage

accepts bills from $ 1.00 to $ 100.00's

Pot O Gold Leisure Product 580 Game Board included

Please note that once you purchase a 10 button panel video poker, you can not change boards to a video cherry master slot game.

However if you use a six button panel video slot, you can place video poker board but you have to use the top high and lower low button for card 3 and 4 discard. This might confuse some players and is not recommended.

DISCOUNT PROGRAM
Prices above are for one machine. We also have one of the best discount programs available for large distributors or large quantity orders. We also have an exclusive distributor territory program. Please call for special pricing.

LEAD TIME
All special or quantity order will take 5-7 days to manufacture in our wood shop and must be paid 100 % in full at time order is placed.

PAYMENT METHODS
We only except money orders, wire transfers, cash and pay pal only. For only machine orders we will accept credit card orders only with written consent form signed by the cardholder and notarized submitted to charge on your account with out the card present.

WARRANTY
These are new machines with a one year warranty. There is no warranty on buttons due to abuse of patrons hitting these buttons hard. We do sell the complete button kit sets for $ 25.00 .

MOST COMMON GAME BOARD PRICES
Board prices subject to change without notice. There is no warranty on boards. All boards are pre-tested before they are shipped.

GAME BOARDS Price

CHERRY MASTER ( GIRL STRIPPING ) 100.00

SUPER CHERRY MASTER 450.00

CHERRY BONUS THREE 160.00

CHERRY 2000 / FRUIT 2000 350.00

NEW CHERRY 2000 / 5000 350.00

Treasure Bonus Spin with Diamonds and Dogs 3D Ver


FRUIT BONUS / FRUIT BONUS 96 300.00

FRUIT FORTUNE 450.00

FUNNY FRUIT / CFX PLATFORM 575.00

MAGICAL ODDS 200.00

MAGIC BOMB 295.00

SUPER POKER ( need ten button machine ) 265.00

POKER MANIA 495.00

POKER ( uses same buttons ) 100.00

NEW QUEEN BEE ( SKILL ) 400.00

NEW ANIMAL BONUS ( SKILL ) 400.00

SOUTHERN GOLD

CRAZY BUGS

DRAGON STAR

GOLD TOUCH

OLYMPIA 5

ZOO
PLAY TO WIN

TRIPLE JACK

MONKEY ISLAND

FLAMING SEVENS

SHIPPING BOARDS UPS



All boards have instructions to set credits per $ 1.00. Credits range from 1 / 10 th cent, ½ cent, .01 cent, .025 cent, .03 cent, .04 cent, .05 cent, .10 cent, .25 cent, .50 cent and 1.00 . Credits are set with dip switches on dip switch bank # 3. There are five dip switch banks on each board as well as a set of dip switches on the bill validator.

Due to price chances from our suppliers for parts, we reserve the right to pass along any price increases from the time of a price quote to manufacture date.

Please note that on board only purchases, these sales are without warranties because if your machine has a short and our board is shorted out, we will not warranty it. You will also have to have instructions to your bill acceptor to set dip switches to match that on our boards. Our boards are INTERFACE to our bill acceptors, yours may not be.



FLORIDA ADULT GAME ROOMS



At present a potential operator should contact the local zoning department in their area to see if there are any adult arcade permits available. Also contact the State of Florida to apply for a permit / license for 50 or more machines. At present the yearly fee is about $ 20.00 per machine and you must have at least 50 machines per location.



You will also need an occupancy permit from you local fire department.



You also need a fire inspection done by your local fire department.



You also need to contact your local building electrical inspector to see if you need additional electrical service for 50 machines.



You also need to have each machine hard wired to an electrical outlet, no extension cords. Commercial wall strips are permitted in most places as long as the main electrical service box meets the amps per machines.



You will also need at least two ceiling smoke eaters for a location that has 50 machines.



Food is permitted as long as items such as pizza are brought in and no food items are prepared on site. Pre-wrapped items like chips in bags are permitted as well as sodas in cans.



Sit Down versions are $ 1650.00 per machine and uprights are $ 1500.00.



These prices include the cabinet, monitor and bill acceptor, 1,5,10 and 20’s.



A Debitek card reader installed is $ 600.00 per machine.


 
Additional cards are $ 1.00 per card .



Game skill boards cost about $ 400.00 each, some are only $ 100.00 and some expensive ones cost $ 800.00 .



Shipping is $ 110.00 per machine to Florida. There is also a $ 50.00 crating charge per machine.



Total price per machine including shipping would be $ 500.00 .



On orders over 50 machine, there is a 10 % discount on the base machine price.



Payment in full is required prior to starting any order.



We can produce about 60 machines per week.